PEERAI / Troubleshoot an account connection

Troubleshoot an account connection

Start with the account and attempt

Check the selected plan, active subscription and provider sign-in. Use the authorization link from the same PeerAI attempt. If the connected account is unavailable, check the latest participation and dispatch records before changing anything.

Complete authorization in your browser

Sign in to PeerAI, choose your plan and create an authorization attempt. Open its link in your usual browser and complete the provider’s steps. Return the authorization result only to the matching PeerAI form. Keep passwords and authorization results out of Telegram and support messages.

Check the original operation

If the result is unconfirmed, use the original attempt or operation reference to check it before submitting again. If the attempt has expired or failed, follow the current instructions in the workspace before starting a new one.

Read each status separately

Connected means a connection was recorded. Participation intent and availability for dispatch are separate. Authorization expiry, subscription or quota issues and provider restrictions can affect availability. Check when observations were recorded. Missing data is not a zero balance.

Pause or leave participation

Use the available account controls to pause or disable participation, or archive the account. Check the result in the workspace. Historical activity and unsettled balances remain relevant after you stop. Contact support if the control you need is unavailable.